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 Townhill Medical Practice

 Guards Avenue, Caterham, Surrey, CR3 5XL
Tel: 01883 331900    

Welcome to Townhill Medical Practice

 

We are a four partner practice that strives to provide high quality medical care to patients from Caterham, Chaldon and some neighbouring areas. We offer a personal approach to healthcare from purpose-built premises and all staff are committed to improving the service we provide to you. Our doctors, nurses and the supporting team will be pleased to welcome you as patients to our practice.

 

We are very proud to have served our local community for over three decades. As well as providing a wide range of general practice services for the local population, we have also been a training practice for many years, supporting the professional development of generations of future GPs.

 

We are one of the centres within East Surrey CCG for local GPs referring their patients for special cardiac investigations.

 

Wheelchair access for the disabled is provided throughout the building.

 

This website has been designed to tell you about the practice and the services we offer.



 

Modality Partnership

NHS services continue to be under pressure and General Practice is at the forefront of providing NHS care. We need to tackle the present challenges facing us to meet patient needs and address issues in resourcing such as staff retention.

 

As of the 1st January 2018, Partners at Townhill to merged with Birchwood and Smallfield Medical Practices as a Modality Partnership. We share the same ethos and vision for the future of patient care and GP led services in the East Surrey locality and believe we can build a more robust and dynamic primary care organisation through the process of this merger.

 

Modality is a GP partnership, originally founded in Birmingham and now operates nationally. We strongly believe that being part of a larger super-partnership makes our practice more stable and resilient for the future. It enables us to provide better patient care with the advantages of working at scale and collaboratively to pool resources & share best practice.

 

We can only begin to make these changes by working as a larger group of practices. We believe that working together we can harness the power of our talented teams to make healthcare across East Surrey excellent.

 

Please click here to view Frequently Asked Questions

 


On-Line Services

The benefits of registering for our on-line services are:

  • Book an appointment with a GP up to 2 weeks in advance
  • Book an appointment on the day - a certain amount of GP appointments are released at 7:55am on the day for on-line users.
  • Order repeat prescriptions
  • View your medical records including test results

If you wish to register for Townhill Medical Practice's online services, click on the 'On-line Services' tab at the top of the page to find out further information and download the registration form. 

 


CQC Report 2016

We are pleased to announce we passed our recent CQC inspection with a GOOD rating throughout. 

To view the findings please click here .


CCG's Patient Round-up Newsletter

To see the April edition of Patient Round-Up please click here. Patient Round-up gives information locally and nationally regarding the NHS and opportunities to become more involved with the work of the health service.

 


FRIENDS AND FAMILY TEST

If you would like to provide feedback about your recent visit to the practice, please follow this link www.iwantgreatcare.org or NHS Choices. Your comments are always welcome.



CATERHAM DENE SERVICES

 

Additional GP Service

If you need to see a doctor urgently there is an additional GP service available at the Caterham Dene Hospital during the following times:

 

Saturdays - between 10am and 6pm

Sundays & Bank Holidays - Between 10am and 2pm

 

All appointments are available on a walk-in basis only.


PLEASE NOTE if capacity is filled you will be directed to the NHS 111 service to assess your needs and direct you to alternative services.


Minor Injury Unit (MIU)

The Minor Injury Unit is available to patients aged 18 and over.

Open every day between 9:00am and 8:00pm

 

(The last patient is seen at 7.30pm, although the unit is open until 8pm patients have to arrive by 7.30pm)


The address is Caterham Dene Hospital, Church Road, Caterham, CR3 5RA.


National Diabetes Audit (NDA)


Townhill Medical Practice is taking part in an important national project about diabetes care and treatment in the NHS. This project is called the National Diabetes Audit (NDA)

 

To take part we will share information about your diabetes care and treatment with the NDA. The type of information and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. Taking part in the NDA shows that this practice is committed to improving care for people with diabetes.

 

If you do not want your information to be used, please inform the receptionist, your GP or nurse. This will not affect your care.


Accessible Information Standard

If you would like to receive information from us in an alternative format e.g. large print or easy read or if you need help communicating with us, for example because you use British Sign Language, please let us know.



 


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